Privacy Policy

This notice explains how Discovery Hardware may collect and use personal information when you browse our website, contact us or place an order. We handle personal information in line with applicable South African privacy law, including POPIA.

Who we are

Discovery Hardware is the responsible party for personal information processed through this website. Contact us at admin@discoveryhardware.co.za or write to 377 Southern Klipriviersburg Road, Steeldale, South Africa.

Information we collect

Depending on how you use the site, information may include your name, email address, phone number, billing or delivery address, order details, account details and messages you send to us. The website may also process basic technical information needed for security and site operation.

How information is used

We use relevant information to respond to enquiries, manage customer accounts, process and fulfil orders, provide support, maintain business records, protect the website and meet legal obligations. We use information for marketing only where permitted by law and where required, with your consent.

Cookies and service providers

Cookies and similar technologies may support essential website functions such as login, basket and checkout. Information may be shared with service providers only where reasonably needed to operate the website, process an order, deliver goods or meet a legal requirement. Their own privacy terms may also apply.

Storage, security and your choices

We keep information for as long as needed for the purpose it was collected, including applicable record-keeping requirements. We use reasonable safeguards, but no online transmission or storage method can be guaranteed completely secure.

You may contact us to ask about access to or correction of your personal information, or to make a request available under applicable law. You may also lodge a complaint with the Information Regulator of South Africa.

For order or account questions, use our contact page.